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Everlasting Customer Relationships

Zoho CRM empowers a global network of businesses in 180 countries to convert more leads, engage with customers, and grow their revenue. Transform your business with the world’s favorite customer relationship management software.

Connect with your customers

Reach customers across every channel: telephone, email, live chat, and social media and get real-time notifications when customers interact with your business while measuring the effectiveness of your customer communication and find the best time and channel to reach out to your customers

Get real-time reports and insights

Make smarter business decisions with powerful, real-time analytics while measuring and managing your organization’s territory-wide sales performance. Track key performance indicators, including current trends and future predictions

Workflow Automation

Automate repetitive manual actions, and manage complex cross-functional service processes. Spot bottlenecks in your processes and track accountability at all times.

Manage processes without a glitch

Get the basics of your customer support processes right and make life easier for your agents. Well-defined processes make for efficient agents and happy customers.

See complaints till closure

Deliver consistent, quality support to your customers, irrespective of the products or services you sell. Keep in place the capabilities that aid in customer satisfaction and timely ticket resolution.

Flexible scheduling that saves time

Depending on your business and your industry, your target audience differs depending on taste, demographics, and even past behaviors. 

A monitoring dashboard 

Multiple listening columns help you stay tuned to everything that's relevant. Respond in real-time and engage with your audience as often as you like.

In-depth analytics and reporting

Understand who your audience is and how they engage with you on social media. 

Create unique journeys

Engage with your audience at every step of their journey, right from the first touchpoint, and create individual paths based on your audiences' interests.

Multichannel marketing

Email, social media, or SMS—run tailored campaigns on the medium that works best with your audience. We help you keep the conversation going even if they switch between channels.

Insightful reports

Well-defined reports with channel attribution show you the metrics that actually matter—from acquisition to customer loyalty. This helps you take corrective steps to achieve your goals faster.

We take pride in working with our clients to discover new ways how Our Solutions digitally transform organizations while adding invaluable capabilities and capacities, increased efficiencies and create cost savings.

See how we can help your business!

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